Business Solutions that really work.

Support Ticketing System - For Customers / Vendors / Dealers

Keep track of customer conversations by converting them into tickets using a Professional Cloud based customer support software.

Customers now expect faster replies, personalized interactions, seamless conversations across channels through the ticket management system with the Customer Support Ticketing System. Convert all incoming emails into tickets with helpdesk software. Prioritize, categorize and assign them to the right people. Our primary aim is to organise the business and enhance the communication at all levels to increase productivity.

62%

of customers have used
social media for customer
service

75%

of customers pay more
for a brand because of
customer support

60%

of customers are willing
to pay more for better
customer service

Unlike email, customer support ticketing systems are designed for team collaboration and agent productivity. This means that you can do so much more than just sending replies. Prioritize every support ticket based on the keywords. Assign every ticket to a specific agent and group so there is no confusion about who should be working on which ticket with the online helpdesk ticketing system.Online helpdesk ticketing system filter tickets based on specific properties so the most important tickets that agents should work on are front and center with support ticket software.

The reason you need a support ticket system for your website is that it helps you and your team to be organized. Secondly, it offers seamless multi-channel support. Our customer support ticketing system does just the right work. Invest in our customer support software to provide a consistent, world-class service to your clients.

Convert Emails To Tickets

Automatically convert all emails from your customers to tickets and respond to them faster. Never miss another email in the clutter with the IT helpdesk ticketing system.

Canned responses

A Professional Email Support Ticket System, save replies to common tickets and reuse them as Canned responses.

Smart notifications

Get notified within the IT help-desk services tool about ticket updates.

Professional Reports

You get accurate insights and reports, reduced resolution time with increased agent performance with the help of Customer Support Software.

Merging
tickets

Merge tickets about the same issues into one.

Activity
log

View every agent and system activity on the ticket.

Learn how it can help you redefine customer support using collaboration

Redefining Support Ticketing Systems for customers

Can team collaboration help you improve customer / Vendor experience?



tickedPremium Freshdesk Partner
tickedFree Trial
tickedFully functional Demo can be done*
tickedPersonal Support
tickedComplete Hand Holding to setup and deploy the same for your Business
tickedSame Price as Freshdesk official Price*

Some of the Freshdesk customers

Join more than 50 million users worldwide


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Looking for a Support Ticketing Systems for Internal IT/Admin/HR etc. Click here